At Jonah Closet, we want you to feel confident and satisfied with every purchase. If something isn’t right, we’re here to help.
You may return an item within 7 days of receiving your order. After this period, unfortunately, we cannot accept returns.
To be eligible for a return:
The item must be unused, unwashed, and in its original condition and packaging.
Tags and labels must be intact.
The product must be returned with the original receipt or proof of purchase.
For hygiene reasons, some items like undergarments, swimwear, or earrings may not be eligible for returns unless they arrive damaged or defective.
Once your return is received and approved, we will process your refund in cash only. Refunds will be arranged within 5–7 business days after we receive the returned item.
To start a return, please email us at:
📧 [email protected]
Include your order number, the item(s) you’d like to return, and the reason for the return. Our team will assist you with the next steps.
